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FAQ

Frequently Asked Questions

Registrations

Minimum age for events

Half Marathon age = 16 years + on race day
10K age = *12 years + on race day
5.2K age = *8 years + on race day
*Under this age group must accompanied by an adult.

Names on bibs

If you register for the event before 11:59pm Sunday 6 June 2024, your first name will be printed on your race bib. Note: you must select postage.

I have a toddler, do they have to pay?

Children under four years of age are not required to pay the entry fee, however for safety and insurance reasons you will be required to provide details in the registration process.

When do registrations close?

Super Early Bird Entries End at 11:59pm Thursday, 7 December 2023.

Early Bird Entries End at 11:59pm Thursday, 14 March 2024.

Standard Entries End 11:59pm Thursday, 30 May 2024.

Last Minute Online Entries End at 4.30pm on Saturday 20 July 2024.

Last Minute On-site Entries End 30 minutes before race starts on 21 July 2024.

No portion of the entry fee will be donated to charity. Entry fees are used to cover the cost of staging the event. 

I’m having trouble entering – what do I do?
I can no longer participate – what are my options?

1. Withdrawal from the event: Withdrawals receive a credit note if they are made before 5:00pm, 21 June 2024.  After this date, no credit notes will be issued. Credit notes are valid for 1 year from the date of issuing and valid for Sole Motive owned events and cannot be used for contracted events. Refunds will not be issued. When an entrant registers, they agree to the below terms and conditions*.

  1. Change of distance/Downgrade from your race:  Change of distances and Event downgrades can be made online up until Thursday, 18 July 2024. Use this link.

Refunds/credit notes cannot be issued for the difference in entry fee (if any) when downgrading your distance. 

Please note: Any changes to your registration (name, distance, postage) will incur a $10 administration fee.

*T&Cs: I agree that there are no refunds, however, I may request a credit note for other SM owned events (minus $10 for admin fees) no later than 5pm, one month prior to the event. After this date, no credit notes will be issued. Credit notes will not be issued when downgrading distances. Credit notes will be valid for SM owned events and cannot be used for contracted events. Credit notes are valid for 1 year from the date of issuing.

I’ve already registered but I want to join a team

If you wish to join a team, you can do through your registration link.

I accidentally entered the wrong details on my registration – how do I fix this?
  • If you need to update your details you can do so via Register Now.
  • Please log in and click the cogwheel within your Run Melbourne registration, then click ‘My Registration’. On the next page, click ‘Edit’, update your details and then click ‘Save’.
I have lost or never received my confirmation email, can I have it resent?

Please ensure you have checked your junk/spam folder for your confirmation email (e-ticket). If you can still not locate it, you can log via Register Now and choose to resend your registration email.

Can my friend take my entry if I can no longer participate?

There is a $10 admin fee to transfer your entry into someone else’s name. This must be actioned by July 1, 2024. Please email runmelbourne@solemotive.com.

Can I register at the event?

You can register on race weekend from Saturday 20 July through to Sunday, 21 July. More details to come.

How do I upgrade/downgrade my race?

Event upgrades/downgrades can be made online up until Friday July 19. Use this link.

Refunds/credit notes cannot be issued for the difference in entry fee (if any) when downgrading your distance.

Please note - if your race bib has been allocated please email runmelbourne@solemotive.com with your distance change request.

Merchandise

How do I purchase the official merchandise?

Once the 2024 Run Melbourne merchandise is launched you will be able to purchase it through the registration portal.

When will I get my merchandise?

Orders before July 4: If your order before 4 July, we will post your merch at no cost. (Important: merchandise will be posted out from mid-June.)

Orders after July 4: You have a couple of options for collecting your merch:

  • Collect from Sole Motive CBD store (148 Little Collins St, Melbourne) from 1 July to 18 July. See store hours.
  • Collect from the Sole Motive Race Ready Merchandise store at the event village on race weekend. Hours 8am-4pm on Saturday 20 July or from 5.45am Sunday 21 July.

Race Bibs

Race bib postage

Race bib postage ends 11:59pm, July 4 2024.

*Optional race bib postage fee of $8.95, or free collection from:

  • Sole Motive stores (see below for race bib collection)
  • Event site on race weekend
Race bib collection

Your Run Melbourne Race Bib will be available for collection from 12.00PM midday Monday July 1 until 5pm Thursday, July 18 from either of the below locations: 

*Don't forget that as a Run Melbourne entrant, you get 15% off in store until August 30. 

Where can I collect my Race Bib on Race Weekend?

If you can’t pick up your Race Bib from one of the Sole Motive Stores you can collect it on Saturday 20 July from 8am-5pm at Melbourne Park Oval, Melbourne Olympic Park. 

Please note there is no Race Bib collection on race day (21 July, 2024).

Race Weekend

Participant Instructions

Participant Instructions will be available for download closer to the event.

How do I get to the event?

We strongly recommend catching public transport to and from the event. Half Marathon runners may have access to public transport using the night network to get to the event. Visit the PTV Night Network website, or plan your trip here.

Please refer to the how to get there information above for more information.

If you are using your GPS on your phone, the address to put in is Grand Slam Oval (Melbourne Park Oval), 20 Olympic Boulevard.

Road Closures

Road closure information will be available closer to the event.

Car Parking Do’s and Don’ts

Car parking is extremely limited. We strongly recommend you use public transport to get to the event. If you’re driving please plan your route and parking location prior to the event.

If you are planning on driving, see the below information:

Parking available Saturday and Sunday:

M&OP: Access through Gate D, note there is a charge. See pricing or book: https://prebook.mopt.vic.gov.au/

Saturday: Free parking available in Boathouse Drive or Alexandra Ave. There are no road closures in place.

Sunday: There are a number of road closures in place. Visit this page for more info.

Paid Car Parks available:

  • Arts Centre – access from Sturt Street (the GPS address is 4 Sturt Street, Southbank)
  • Federation Square Carpark – access via Russell St Extension.
  • City Carparks

Bike parking is available at the entrance of M&OP on Olympic Boulevard. Please bring a lock and secure it.

    Bag drop information

    Bag drop is available at Melbourne Park Oval. Please do not leave valuables in your bag. Run Melbourne accepts no responsibility for lost or stolen items. Attach the tear-off strip on the bottom of your race bib to your bag.

    Keep your race bib so that you can collect your bag post-event.

    Please note, no single-use plastics.

    Medals

    All participants will receive a branded Run Melbourne medal for their chosen distance.

    iTabs can be ordered via your registration. These will be posted to you 2-3 weeks after the event.

    I'd like to volunteer - where do I go for more info?

    If you’d like to join us and become part of the RM volunteer family, we’d love to hear from you. Register your interest here

    Will there be pacers at the event?

    Yes! Sole Motive are fortunate to have experienced runners that will pace you to come in around your goal time.

    For ease of visibility, they will be in an ASICS colourful t-shirt with the pace on their bib on their back and a flag above their head.

    Please see the table below on the paces that are available and where the pacers can be found at the start line.

    They will start their watches and pace you once you have crossed the start line – this is known as net time.

    Pace Group

    Position- where to find 

    40 mins

    Priority

    45 mins

    Front of Wave A

    50 mins

    Front of Wave B

    55 mins

    Wave B

    60 mins

    Front of Wave C

    1 hr 10 mins

    Front of Wave D

    Pace Group

    Position

    1 hr 30 mins

    Priority

    1 hr 40 mins 

    Front of Wave A

    1 hr 45 mins

    Wave A

    1 hr 50 mins

    Front of Wave B

    2 hrs 

    Front of Wave C

    2 hr 10 mins

    Front of Wave D

    2 hr 20 mins

    Wave D

    How do I apply to become a pacer?

    We are no longer taking pacer applications for Run Melbourne 2024.

    Is there live tracking?

    Yes! A link to the live tracking site will be available closer to the event.

    On Course

    Start line & waves

    Please refer to your distance page for information on start lines and your allocated Wave Start Zone.

    Please note: Wave Start Zones will be indicated by coloured feathers in place at the start line to ensure a smooth start for all participants. Entrants are asked to assemble in the appropriate zone as indicated by the letter printed on their race bib.

    • Half Marathon
    • 10K
    • 5.5K
    What are the course cut-off times?

    Start line closes for all events 10:40am. Refer to event pages for race cut off time.

    Finish Line closes 12:30pm

    Race specific cut offs:

    Half Marathon 17km by 10:30am - Crossing Toorak Rd Faulkner Park (12mins per km pace)

    10km by 10:30am - Crossing Toorak Rd Faulkner Park (12mins per km pace)

    Toilet, drink & first-aid locations

    TOILET / DRINK & FIRST-AID LOCATIONS:

    You will be able to find public & portable toilets along the course. 

    Nearby to Event Village:

    • Queen Victoria Gardens, Linlithgow Ave Silver Bullet
    • Alexandra Gardens Skatepark

    Inside the Event Village:

    • Located around ShowCourt 1

    All Enents:

    • Speakers corner (Batman avenue)
      Can I run with headphones?

      We strongly discourage the use of headphones on the course. If you do choose to use headphones while running, please ensure that you are still able to hear what is happening around you.

      Can I have a supporter ride a bike next to me?

      No personal support riders or bike riders within the vicinity of runners are permitted on course. It is the responsibility of each athlete while running to ensure that no bikes are on the course near the runners. Any transgression will result in disqualification from the event.

      Can I fly a personal drone on course?

      The use of any type of drone or unmanned aerial vehicle (UAV) is prohibited at the Event. Any person using a drone or UAV may be disqualified from the Event.

      Can I run with a pram?

      Prams are permitted in all events – please start at the back of your wave for safety reasons.

      Can I run as a support person for someone who needs assistance?

      If you are running to lend a helping hand to someone who is unable to run without you, then please contact Sole Motive on (03) 9285 0600 or runmelbourne@solemotive.com.

      Can I run with my dog?

      All animals are strictly prohibited from entering any part of the course at any time. However, they are welcome on a leash in the event village.

      }

      Results

      How will I be timed on day?

      All runners in the Half-Marathon, the 10k and 5.5k races will be timed. If you wish to receive a finishing time all Run Melbourne participants must wear their RACE BIB. Your Race Bib contains a disposable timing chip, if you don’t wear your bib, you won’t receive an official time.

      Please wear your race bib on the front of your top and ensure it is visible.

      Where can I find my results?

      Live results will be available online from www.runmelbourne.com.au

      Participants who have nominated to receive SMS results and have paid an additional $2 will receive their results SMS on the evening of the event, and finishers will receive a certificate via email.

      What is net time?

      Net time is the time the participant crosses the start line until they cross the finish line. This is how results are displayed on the website, and will be used to award aged category places. These times are for participant information only and are not used to determine place getters. Placegetters are determined by gun time – the first three male and females across the finish line.

      Trophies/Prizes

      Top 3 male and female overall winners will receive a trophy and prize (TBC). Winners are presented off gun time, you must be in the priority wave to be eligible.

      NOTE: Age group medals will be posted to the Top 3 placegetters in the following age groups 2-3 weeks after the event.

      Half Marathon

      16-19; 20-24; 25-29: 30-34; 35-39; 40-44; 45-49; 50-54; 55-59; 60-64; 65-69; 70-74; 75-79; 80-84; 85+

      10km and 5.2km

      Under 12; 12-15; 16-19; 20-29; 30-39; 40-49; 50-59; 60-69; 70-79; 80+

      RACE DAY - 21 JULY 2024

      Timeline

      }
      }

      6:30 am

      Half Marathon starts, Batman Avenue

      }

      7:20 am

      Half Marathon start line closes (no runners will be allowed on course after this time)

      }

      9:00 am

      10K starts, Batman Avenue

      }

      9:40 am

      10K start line closes (no runners will be allowed on course after this time)

      }

      10:10 am

      Runner's World 5.5K starts, Batman Avenue

      }

      10:40 am

      Runner's World 5.5K start line closes (no runners will be allowed on course after this time)

      Asics logo black
      Rokeby farms logo
      Runner's World Australia and New Zealand
      City of Melbourne logo Run Melbourne Sponsor
      Pure sports nutrition
      MOP logo
      Fisiocrem logo black

      Contact Us

      Please contact us if you have any questions in regards to the event info, pricing or fundraising. We have also listed the most frequently asked questions below.
      Get In Touch With Us

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