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FAQ

Frequently Asked Questions

Registrations

Minimum age for events

Half Marathon age = 16 years + on race day
10K age = *12 years + on race day
5.5K age = *8 years + on race day
*Under this age group must accompanied by an adult.

Names on bibs

If you register for the event before 11:59pm Sunday, 23 June 2022, your first name will be printed on your race bib. Note: you must select postage.

I have a toddler, do they have to pay?

Children under four years of age are not required to pay the entry fee, however for safety and insurance reasons you will be required to provide details in the registration process.

When do registrations close?

Early Bird Entries End at 11:59pm Thursday, 7 April 2022
Standard Entries End 11:59pm Thursday, 23 June 2022
Last Minute/Online Entries End 11:59pm Friday, 22 July 2022

No portion of the entry fee will be donated to charity. Entry fees are used to cover the cost of staging the event. 

I’m having trouble entering – what do I do?
I can no longer participate – what are my options?

1. Withdrawal from the event: Withdrawals receive a credit note if they are made before 5:00pm, Friday 24 June 2022.  After this date, no credit notes will be issued. Credit notes are valid for 1 year from the date of issuing and valid for Sole Motive owned events and cannot be used for contracted events. Refunds will not be issued. When an entrant registers, they agree to the below terms and conditions*.

2. Change of Distance: You can change your distance online up until Thursday, 22 July 2022. Use this link.  

Refunds/credit notes cannot be issued for the difference in entry fee (if any) when downgrading your distance.

Please note: any change to your registration (name, distance, postage) will incur a $10 administration fee).

*T&Cs: I agree that there are no refunds, however, I may request a credit note for other SM owned events (minus $10 for admin fees) no later than 5pm, one month prior to the event. After this date, no credit notes will be issued. Credit notes will not be issued when downgrading distances. Credit notes will be valid for SM owned events and cannot be used for contracted events. Credit notes are valid for 1 year from the date of issuing.

  1. Downgrade from your race:  Event downgrades can be made online up until Thursday, 22nd July 2022. Use this link.

Refunds/credit notes cannot be issued for the difference in entry fee (if any) when downgrading your distance. 

Please note: Any changes to your registration (name, distance, postage) will incur a $10 administration fee.

I’ve already registered but I want to join a team

If you wish to join a team, you can do through your registration link.

I accidentally entered the wrong details on my registration – how do I fix this?
  • If you need to update your details you can do so via Register Now.
  • Please log in and click the cogwheel within your Run Melbourne registration, then click ‘My Registration’. On the next page, click ‘Edit’, update your details and then click ‘Save’.
I have lost or never received my confirmation email, can I have it resent?

Please ensure you have checked your junk/spam folder for your confirmation email (e-ticket). If you can still not locate it, you can log via Register Now and choose to resend your registration email.

Can my friend take my entry if I can no longer participate?

There is a $10 admin fee to transfer your entry into someone else’s name. This must be actioned by July 1, 2022. Please email runmelbourne@solemotive.com.

Can I register at the event?

You can register on race weekend from Saturday 23rd July through to Sunday, 24 July. More details to come.

How do I upgrade/downgrade my race?

Event upgrades/downgrades can be made online up until Thursday, 21 July 2022. Use this link.

Refunds/credit notes cannot be issued for the difference in entry fee (if any) when downgrading your distance.

If you change your distance then you can use your existing race bib for your new distance.

How do I transfer my registration from 2021 to 2022?

To transfer your 2021 Run Melbourne registration to Run Melbourne 2022, you can do so via your Register Now account by following these steps:

1. Choose your distance

2. If you have purchased SMS & iTab in your 21 registration, do not select them in 2022

3. If you previously paid for postage, please select "postage purchased in 2021"

If all entry requirements match your 2021 registration, there will be no fee at the end of your registration process. You will receive a new confirmation email in your inbox (remember to check your spam folder if you don't).

All transfers must be completed by June 23 2022.

Race Packs

Race pack postage

Race pack postage ends 11:59pm, July 7 2022.

*Optional race pack postage fee of $8.95, or free collection from:

  • Sole Motive stores (see below for race pack collection)
  • Event site on race weekend
Race pack collection

Your Run Melbourne Race Pack will be available for collection from 12.00PM midday Monday 11 July until 5pm Thursday, 21 July from either of the below locations: 

*Don't forget that as a Run Melbourne entrant, you get 15% off in store until August 30. 

Please note that Move Melbourne race bibs cannot be picked up pre-race from our stores. They can only be picked up from the event village from 8am on Saturday 23 July.

What is in my race pack

In your race pack you will find your Run Melbourne race bib and a tracker that will record the time for you.

Where can I collect my Race Pack on Race Weekend?

If you can’t pick up your Race Pack from one of the Sole Motive Stores you can collect it on Saturday 23rd of July from 8am-4pm Grand Slam Oval, Melbourne Olympic Park. 

Merchandise postage

All merchandise ordered before 11:59pm July 7 will be mailed out.

All merchandise ordered after 11:59pm July 7 can be collected from:

Sole Motive Store (170 Queen Street, Melbourne or 757 Glenferrie Road, Hawthorn)

Midday July 4 until 6pm July 21

OR

Sole Motive Race Ready Store, Grand Slam Oval, Melbourne Olympic Park. 

8am to 5pm - July 23

5:45am to 12pm - July 24

Sizes will not be restocked once they have sold out.

 

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COVID - 19 Event Information

COVID-Safe Update

As per the Victorian Government's current restrictions, Run Melbourne 2022 has the capacity to be held on Sunday 24 July 2022. All staff and volunteers will be fully vaccinated and we will provide an update on the government guidelines for expectations for participations closer to the event.

COVID-19 Registrations Terms

Where possible, the event will be rescheduled. If this happens, all registered athletes will be automatically transferred to the new event date. 

We will provide as much notice as we can. If the new date doesn’t work for you, we will provide other options such as an Event Credit, which can be used toward any Sole Motive event.

COVID-19 Safe Event
  • We will have safety measures enforced at the event site, start line and finish line and toilets with visible health and safety signage and 1.5m social distancing markers.
  • Event capacities will be set in line with State Government Health Authorities. We will be implementing rolling starts to maintain social distancing requirements for each group
  • We will have hand sanitiser stations available at the race pack collection marquee, bag drop, finish line, start line precinct and first aid stations.
  • We have introduced a frequent and rigorous cleaning program across all high traffic areas including toilets, finish line, race pack collection and bag drop.
  • We will be conducting staff and volunteer health and temperature checks pre-shift to assist us in further facilitating our Sole Motive Health & Safety training program.
  • All participants will be required to sign in via the event QR code prior to entering the event location.

View all our COVID SAFE event information here.

Race Weekend

Participant Instructions

Get to the Participant Instructions here.

How do I get to the event?

We strongly recommend catching public transport to and from the event. Half Marathon runners may have access to public transport using the night network to get to the event. View the Night Network Fact Sheet or visit the PTV Night Network website.

Please refer to the how to get there information above for more information.

If you are using your GPS on your phone, the address to put in is Grand Slam Oval, 55 Olympic Boulevard.

Road Closures

Road closure information can be found here.

Car Parking Do’s and Don’ts

Car parking is extremely limited. We strongly recommend you use public transport to get to the event. If you’re driving please plan your route and parking location prior to the event.

If you are planning on driving, see the below information:

Parking available Saturday and Sunday:

M&OP: Access through Gate D, note there is a charge. See pricing or book: https://prebook.mopt.vic.gov.au/

Saturday: Free parking available in Boathouse Drive or Alexandra Ave. There are no road closures in place.

Sunday: There are a number of road closures in place. Visit this page for more info.

Paid Car Parks available:

  • Arts Centre – access from Sturt Street (the GPS address is 4 Sturt Street, Southbank)
  • Federation Square Carpark – access via Russell St Extension.
  • City Carparks

Bike parking is available at the entrance of M&OP on Olympic Boulevard. Please bring a lock and secure it.

    Bag drop information

    Bag drop is available at Grand Slam Oval. Please do not leave valuables in your bag. Run Melbourne accepts no responsibility for lost or stolen items. Attach the tear-off strip on the bottom of your race bib to your bag.

    Keep your race bib so that you can collect your bag post-event.

    Please note, no single-use plastics.

    Medals

    All participants will receive a branded Run Melbourne medal for their chosen distance.

    iTabs can be ordered via your registration. These will be posted to you 2-3 weeks after the event.

    I'd like to volunteer - where do I go for more info?

    If you’d like to join us and become part of the RM volunteer family, we’d love to hear from you. Register your interest here

    Will there be pacers at the event?

    Yes! Run Melbourne is excited to have pacers back as part of the event. Sole Motive are fortunate to have experienced runners that will pace you to come in around your goal time.

    For ease of visibility, they will be in an Asics colorful t-shirt with the pace on their bib on their back and a flag above their head.

    Please see the table below on the paces that are available and where the pacers can be found at the start line.

    They will start their watches and pace you once you have crossed the start line – this is known as net time.

    Pace Group

    Position- where to find 

    40 mins

    Priority

    50 mins

    Front of Wave B

    60 mins

    Front of Wave C

    1 hr 10 mins

    Front of Wave D

    Pace Group

    Position

    1hr 30 mins

    Priority

    1hr 40 mins 

    Front of Wave A

    1hr 50 mins

    Front of Wave B

    2hrs 

    Front of Wave C

    2 hr 10 mins

    Front of Wave D

    2hr 20 mins

    Wave D

    How do I apply to become a pacer?

    To carry out the pace runner role you’ll need to be able to comfortably run the pace you’ve nominated for.

    You also need to be prepared to offer encouragement and motivate runners in your pack.

    Run Melbourne will cover the costs of entry fees for all pacers, and all pace runners will receive a free t-shirt/singlet.

    To apply, please fill in the deails below and send them to julie@solemotive.com.

    Name

    Email

    Mobile

    Preference 1 

    Distance

    Pace

    Preference 2 

    Distance

    Pace

    Past experience in pacing:

    Upload link to a run result:

    Asics t-shirt/singlet size:

    You will find out if your application has been successful in early July at the latest. 

    Is there live tracking?

    Yes! Give this link to your friends and family and they can follow you aroud the course.

    On Course

    Start line & waves

    Please refer to your distance page for information on start lines and your allocated Wave Start Zone.

    Please note: Wave Start Zones will be indicated by coloured feathers in place at the start line to ensure a smooth start for all participants. Entrants are asked to assemble in the appropriate zone as indicated by the letter printed on their race bib.

    • Half Marathon
    • 10K
    • 5.5K
    What are the course cut-off times?

    Start line closes for all events 10:40am. Refer to event pages for race cut off time.

    Finish Line closes 12:30pm

    Race specific cut offs:

    Half Marathon 17km by 10:30am - Crossing Toorak Rd Faulkner Park (12mins per km pace)

    10km by 10:30am - Crossing Toorak Rd Faulkner Park (12mins per km pace)

    Toilet, drink & first-aid locations

    TOILET / DRINK & FIRST-AID LOCATIONS:

    You will be able to find public & portable toilets along the course. 

    Nearby to Event Village:

    • Queen Victoria Gardens, Linlithgow Ave Silver Bullet
    • Alexandra Gardens Skatepark

    Inside the Event Village:

    • Located around ShowCourt 1

    All Enents:

    • Speakers corner (Batman avenue)
      Can I run with headphones?

      We strongly discourage the use of headphones on the course. If you do choose to use headphones while running, please ensure that you are still able to hear what is happening around you.

      Can I have a supporter ride a bike next to me?

      No personal support riders or bike riders within the vicinity of runners are permitted on course. It is the responsibility of each athlete while running to ensure that no bikes are on the course near the runners. Any transgression will result in disqualification from the event.

      Can I fly a personal drone on course?

      The use of any type of drone or unmanned aerial vehicle (UAV) is prohibited at the Event. Any person using a drone or UAV may be disqualified from the Event.

      Can I run with a pram?

      Prams are permitted in all events – please start at the back of your wave for safety reasons.

      Can I run as a support person for someone who needs assistance?

      If you are running to lend a helping hand to someone who is unable to run without you, then please contact Sole Motive on (03) 9285 0600 or runmelbourne@solemotive.com.

      Can I run with my dog?

      All animals are strictly prohibited from entering any part of the course at any time. However, they are welcome on a leash in the event village.

      }

      Results

      How will I be timed on day?

      All runners in the Half-Marathon, the 10k and 5k races will be timed. If you wish to receive a finishing time all Run Melbourne participants must wear their RACE BIB. Your Race Bib contains a disposable timing chip, if you don’t wear your bib, you won’t receive an official time.

      Please wear your race bib on the front of your top and ensure it is visible.

      Where can I find my results?

      Live results will be available online from www.runmelbourne.com.au

      Participants who have nominated to receive SMS results and have paid an additional $2 will receive their results SMS on the evening of the event, and finishers will receive a certificate via email.

      What is net time?

      Net time is the time the participant crosses the start line until they cross the finish line. This is how results are displayed on the website, and will be used to award aged category places. These times are for participant information only and are not used to determine place getters. Placegetters are determined by gun time – the first three male and females across the finish line.

      Trophies/Prizes

      Top 3 male and female overall winners will receive a trophy and prize (TBC). Winner’s are presented off gun time, you must be in the priority wave to be eligible.

      NOTE: Age group medals will be posted to the Top 3 placegetters in the following age groups. 2-3 weeks after the event.

      *U15; U18; 18-29; 30-39; 40-49; 50-59; 60-69; 70-79; 80+
      *U15 for 5.5k and 10k only

      RACE DAY

      Timeline

      }

      5:45 am

      }

      6:45 am

      Half Marathon starts, Batman Avenue

      }

      7:15 am

      Half Marathon start line closes (no runners will be allowed on course after this time)

      }

      8:45 am

      Fisiocrem 10K starts, Batman Avenue

      }

      9:15 am

      10K start line closes (no runners will be allowed on course after this time)

      }

      10:00 am

      Runner's World 5.5K starts, Batman Avenue

      }

      10:30 am

      5.5K start line closes (no runners will be allowed on course after this time)

      Asics logo black
      Runner's World Australia and New Zealand
      Fisiocrem logo black
      Benefit Pocket logo black
      City of Melbourne logo Run Melbourne Sponsor
      MOP logo

      Contact Us

      Please contact us if you have any questions in regards to the event info, pricing or fundraising. We have also listed the most frequently asked questions below.

      Get In Touch With Us

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